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Cunningham Road, Bangalore

Course ID: 20259

Cunningham Road, Bangalore

Mr. Subha Nandi picture
Mr. Subha Nandi
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About the Course

"Practical Methods", envision creation of sustainable intrinsic growth for people and organizations at every step. Our uninhibited approach stays put on making our benefactors more adaptable to their environments and also build ability in them to metamorphose or transform into high value players in the industry.

Topics Covered

Workshop Outline:

*Module 1 – Introduction
*Module 2 – Service Lifecycle
*Module 3 – Service Management as a Practice
*Module 4 – Key Principles, Models and Concepts
*Module 5 – Life Cycle Phases:
*Service Strategy
*Service Design
*Service Transition
*Service Operation
*Continual Service Improvement
*Integration of the 5 Core Processes

Who should attend

The ITIL® qualification is open to any individual who may have an interest in the subject.



What you need to bring


Key Takeaways

A basic understanding of the ITIL® framework
An understanding of how ITIL® can be used to enhance the quality of IT service management within an organization
The Knowledge within an organization that has adopted and adapted ITIL®, who needs to be informed of, or contribute to an ongoing service improvement program

Date and Time

Not decided yet.

About the Trainer

Mr. Subha Nandi picture

Avg Rating




Mr. Subha Nandi

ITIL Expert, COBIT, Prince2, MCP, ISO 20000

Mr. Subha Nandi has more than 15 years of experience.


No reviews currently


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