Cunningham Road, Bangalore
All IT Professionals
There is no pre-requisite
The ITIL® qualification is open to any individual who may have an interest in the subject.
A basic understanding of the ITIL® framework
An understanding of how ITIL® can be used to enhance the quality of IT service management within an organization
The Knowledge within an organization that has adopted and adapted ITIL®, who needs to be informed of, or contribute to an ongoing service improvement program