About the Course
‘English Accent Training’ is designed for job seekers in International Call Centre’s / BPOs for the roles of Technical Support Associate, Customer Support Associate, and Process Trainee etc.
The trainee’s undergoing this program will learn to use a neutral English accent.
They will be able to speak an accent that can be easily understood by people across the globe.
Topics CoveredAccent Neutralization
--> Reducing the Mother Tongue Influence (MTI)
--> Effective Pronunciation
--> Vowel and Consonant Sounds
--> Speaking with a neutral accent
--> Rate of speech
--> Pitch and tone
--> Word Stress and Sentence Stress
Mandatory IT Skills
--> Basics of Excel
--> Basics of Word
--> Professional Networking
--> Importance of Social Media
Who should attend-> Job seekers in the field of International Call Centre, Technical Support, BPO (Voice and Non Voice),
-> Job seekers in IT who believe communication is a must for a successful career
Pre-requisitesAny Graduation, Post Graduation
What you need to bringBook and Pen""
Key Takeaways• Effective business communication skills
• Speaking in neutral accent
• Corporate etiquettes
• Positive attitude
• Business writing skills
• Service excellence
• Tele calling skills
• IT skills
*** Upon successful completion of training, 100% interviews are guaranteed with our clients who are international BPOs and Call Centres ****
Learn, Succeed with us!