1. Level I & Level II managers.
2. Potential managers to be.
3. Senior executives.
1. Understand, recognize and foster the right leadership styles.
2. Effective people management.
3. Resolve conflict effectively and amicably.
4. Optimize resources to increase output.
5. Develop your "heir."
6. Receive and deliver feedback effectively.
7. Balance between being a leader and a manager.