Orientation & Introductions

- What is SAP

- Different Modules in SAP

- SAP R/3 Components

- New Dimensional Components

- Roles & Responsibilities of a Basis Consultant

SAPLandscape

- Multi System Landscape

- Three System Landscape

- Two System Landscape

- Single System Landscape

- Different Types of Layers

SAP R/3 Architecture

- Introduction to the ICM/Dispatcher

- Central instance/Dialog Instance

- Different Work Processes in SAP

- Wait Times/Response Times

- Differences between Single Stack and Dual Stack

SAP Installation in both Windows/Unix

- Pre Installation Activities

- Installation

- Post Installation Activities

- Installation of EHP7 ERP 6.0 on Diff. Databases

- SAP Directories

- About SWPM and its options (like SID rename, Uninstallation of SAP)

SAP Licensing

- Applying Licenses from SAP Market Place

- Renewal of Licenses/Maintenance Certificates

Starting and Stopping of the SAP System

- SAP Start/Stop in diff. OSâ??s

- Details of all OS processes of SAP

- Sequence of SAP Start/Stop

System Profiles (RZ10/11)

- Start Profile

- Default Profile

- Instance Profile

- Maintaining Profiles

SAP Client Strategy and Administration

- SAP Standard Clients

- About Logical Systems and Creation

- Detailed Explanation of Client Settings

- Different types of Client Copies and Standard Profiles Used

System Health Checks (CCMS)

- Detailed monitoring of SAP system and its transactions

- Global/Local Work process overview

- Workload overview

- System logs, Monitoring ABAP Dumps, Lock entries, update records

- Database monitoring, missing indexes, backups, deadlocks

- Background job monitoring

- Tablespace monitoring

- Files system monitoring

- Monitoring Queues

- Memory Management

- Daily, Weekly and Monthly Monitoring

- Setting Operation Modes

- Logon Groups

SAP Security

- User Administration

- User creation / Password Reset / Lock, Unlock

- Mass User Creation, Mass Lock, Unlock of Users

- User Group creation and its usage

- Role Administration

- Different types of Roles and its usage

- Creation of all types of roles (single, composite and derived roles)

- Assigning roles to users

- Trouble shooting on missing authorizations

- Setting up User Trace and analysis

- Details about SUIM T-code

- Introduction to important security tables and usage

- Central User Administration (CUA)

- Configuration of CUA

- Setting the CUA Parameters (SCUM)

- Transfer users from Child system to Central system

RFC Connections

- What is RFC

- Creation of RFC Connections

Background Job Administration

- Why Background Processing?

- What is a Background Job?

- Scheduling of Jobs and Workload Balancing

- Defining a Job Using the Job Wizard

- Executing Programs as Job Steps

- Start Conditions of a Job

- Status of a Job

- Standard Jobs and Reports Used

Transport Management

- Configuration of Transport Management System

- Domain Controller / Common Trans Directory

- Transport Domain/Group/Layer

- Transport Routes and usage of Target Group

- Different types of Transports and its usage

- Import transports from Domain Controller

- Importing Transports and Using OS Commands

Printer/Spool Administration

- Create a Printer

- Create a local Default Printer

- Create a Network Printer

- Attach a Network Printer to a Role

- Temse database

Service Market Place

- Overview of SAP Router

- Knowledge base (OSS Note Search)

- Reporting an incident to SAP

- Software Downloads

- License Keys / SCCR keys

- OSS User Administration

- Documentation (inst.guides, upgrade guides)

OSS Note implementation

Support Packages and Kernel Upgrades

- What is Support Package and Add-On

- Pre - Steps, Checking dependencies

- Applying Support Pack stack, Single Patch

- Upgrading Kernel

Database Administration (Oracle)

- Oracle Architecture

- Starting/Stopping Oracle Instance and its phases

- Database logs files (alert log and trace files)

- Table Space Administration

- BRTOOLS and all its options

- Instance management

- Space management

- Segment Management

- Backups, Restore and Recovery

- Database Stats, additional functions

- Archive Logs

- Backup/Restore of Database

- Database File System

Database Administration (MSSQL)

- Attach / detach database using MSSQL Studio

- Adding data files (Extending space)

- Backups and Restore of DB

- Shrinking Transaction logs

System Copy / Refresh

- Pre and Post steps of System Refresh

- Difference methods of system copy

Troubleshooting

- General Issues and Solutions

- System Performance issues

- Database Connectivity Issues

- General Issues while installation

SAP Netweaver

- Architecture of Netweaver / J2EE Engine

- Starting / Stopping J2EE Engine

- Config tool and Visual admin / NWDA in new version

- SLD Configuration, Applying License, ABAP UME, Activating Master Password

- User / Role administration

- Creating JCO Connections

- Applying Support Packages using SUM / Telnet / SDM / JSPM

Enterprise Portal

- Introduction to Enterprise Portal

- Single Sign On (SSO), ADS configuration

- Transporting Objects in Portal systems

Solution Manager

- System Preparation and Basic Configuration

- LMDB and SLD Configuration

- Software Download using Maintenance Optimizer / Maintenance Planner

EHP Upgrade or Support Pack Stack Upgrade using SUM 17

- Planning / Preparation of EHP / SPS Upgrade for Landscape

- Pre-Steps

- Downloading the Stack XML and software file using Maintenance Planner

- Upgrade system from EHP6 to EHP7 / SPS upgrade

- Detail explanation of all phases of SUM

Other General Topics

- UNIX Concepts and General Commands

- Implementation Phases

- Support Concepts

- L1, L2, L3 Support, GO-live

- Ticketing Tools Like, Remedy, Service Desk

- Severity of the Problem, SLA Definition