Lean Six Sigma-Yellow

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Gurukul, Ahmedabad

Course ID: 9570

Gurukul, Ahmedabad

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About Our Consultant

Our Consultant, has more than two decades experience in global corporations like American Express, Hewlett Packard, Target Corporation and HSBC. During his career, he has developed and Implemented Operations, Change and Quality strategies to enable organizational growth, operational efficiency and value creation.
Our Consultant has strong Process, Quality and Change Management experience in leadership positions. In his last assignment in HSBC he worked as Vice President - Business Excellence. Prior to that, he was Head of Quality for the Target Technology Services Team and successfully led CMMI ver1.2 Level 5 Maturity assessment. He also initiated the Lean Six Sigma training and set-up the overall Innovation framework at Target India Corporation. Vinay was Head of Quality for Hewlett Packard Global Business Center (HP Prime Centre) and led the organization to a seamless ISO 9001:2000 Certification. He has led multiple Change Initiatives as a Program Manager and Leader in multi-cultural and location scenarios solving complex issues.
Our Consultant is a certified ISO 9001:2000 Internal Auditor, ITIL Ver 3.0, Six Sigma professional and is a certified Trainer for Lean Six Sigma, Driving Change and People Leadership related subjects. Vinay has trained over 600 participants in expertise areas like Change Management, Lean Six Sigma & Balance Scorecard and other customer centric initiatives in global locations. Vinay is a Qualified Accountant and Law Graduate and is recognized in the industry for his simplicity of thought and approach, de-jargonizing concepts and solving complex business problems in an effortless manner. He has had the distinct opportunity to interact and attend sessions conducted by MikelHary (Co-Originator of Six Sigma) and Masaaki Imai (Father of GEMBA Kaizen).
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About the Course

Program Overview:
LEAN SIX SIGMA is an integrated approach with a combination of both the concepts - SIX SIGMA and LEAN MANUFACTURING. LEAN focuses on improving efficiencies by eliminating waste and SIX SIGMA aims to get rid of defects in a defined and stable process. The concepts and methodologies of LEAN SIX SIGMA are universally applicable to all types of organizations. The Training helps in improving the lateral thinking tips and will give you an edge from others in the crowd. This training enhances the approach to address real life problem solving and innovation during the Software Development Lifecycle. The approach is specifically used for defect reduction during the all stages of software development lifecycle, starting from requirement gathering, resource allocation, testing phases and post production support. Participants will learn these approaches and techniques via interactive discussions, exercises and quiz.
Program Benefits
• Get introduced and learn the basics of problem solving tools of LEAN SIX SIGMA Methodology
• Learn a structured methodology which will change the way you solve business / real life problems
• Develop readiness and expertise to lead Small and Medium-scale improvement projects
• Improved outlook to improve customer services by designing more robust and consistent processes
• Learn data backed and logic based decision making
• Embrace skills to be a successful Change Agent and Ambassadors
• Enhanced resource management due to process Design and Implementation effectiveness

Topics Covered

Program Contents:
1. Basics about Lean Six Sigma
• Origin and History of Lean and Six sigma
• DMAIC Lifecycle for Problem Solving
• Project Selection and Prioritization - A Practical Approach
• Developing a Business Case
• Change Management - Identification, Implementation, Tools,Stakeholder Management 2.Define Phase
• CTQ , CTP Matrix
• Methods to collect customer feedback (e.g., surveys, focus groups,interviews, observation)
• Kano Model, Translating customer requirements
• Project Charter - Prerequisites
• Project Metrics and Operational Definition
• Defects, Defective, DPMO, DPO, Cost of Poor Quality (COPQ)
• Rolled Throughput Yield (RTY)
• Process failure mode and effects analysis ( PFMEA) & DFMEA
• SIPOC , Process Mapping , Functional Maps
3. Measure Phase
• Lean Tools - 5S, Seven Types of Wastes, Value Stream Maps
• Y=F(X) Diagram
• Data Types: Discrete and Continuous
• Data Collection Plan - Sampling plans
• Pareto Chart, Run Chart
• Measurement System Characteristics: Tolerance; Precision; Accuracy; Linearity; Stability
4. Analyze Phase
• Fish bone diagram : Cause and Effect analysis and diagram
• Understanding data
• Kaizen Events
5. Improve Phase
• Pull Theory in the IT industry
• Idea Generation - Brain Storming
• Solution selection tools
• Designing an Implementation Plan
6. Control Phase
• Ensuring Error Proofing - Poka Yoke
• Sustaining Improvement Results
• Developing Standard Operating Procedures
• Process and Change management
• Using Control Charts to monitor ongoing process
7. Project Closure
• Capturing Project Learning / Project Documentation / Sign Off’s
8. Written Exam
• 45 Questions, Exam Duration :60 minutes

Who should attend

• Quality Professionals involved in Quality Assurance, Quality Improvement and Quality Control
• Project Leaders and Managers
• Agile Project Leaders and Scrum Masters
• Senior and Top Management from IT Industries
• Profit and Cost Centre Heads / Managers
• MCA / BCA / BTech / M Tech Students



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